Merchant Account FAQs
What types of businesses do you support?
We support a wide range of industries including e-commerce, service providers and high-risk businesses.
What is a high-risk merchant account?
A high-risk merchant account is for businesses in industries that require specialized processing solutions. We offer flexible and reliable options to help your business accept payments smoothly and securely.
How fast can I get approved?
Pre-approvals can be issued within 24–48 hours. Full approvals depend on how quickly complete documentation is submitted.
What documents are required to apply?
Typically, you’ll need a government-issued ID, a void cheque or bank letter, business registration/incorporation documents, and recent processing statements (if applicable).
Do you support international merchants?
Yes, we offer offshore processing solutions and can support merchants based in or outside North America, depending on the business type and jurisdiction.
Do I need to have a U.S. company or be located in the U.S. to apply?
No. We work with international merchants and have solutions for most industries, regardless of location.
Do you offer support for mobile and ecommerce transactions?
Absolutely. We provide robust mobile and e-commerce payment solutions, including virtual terminals and integrated APIs for websites.
What payment types can I accept?
You can accept all major credit cards, including Visa, Mastercard, American Express, and Discover.
Is there a long-term contract?
We offer flexible agreements. Contract length varies based on risk and volume, but we’re always transparent about terms before onboarding.
How secure is your payment processing?
We use PCI-DSS compliant solutions and advanced fraud prevention tools to ensure the highest level of security for your transactions.
How do I access my transaction reports?
You’ll receive access to a secure merchant portal where you can view real-time reporting, batch summaries, and downloadable statements.