Frequently Asked Questions

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Merchant Account FAQs

We support a wide range of industries including e-commerce, service providers and high-risk businesses.

A high-risk merchant account is for businesses in industries that require specialized processing solutions. We offer flexible and reliable options to help your business accept payments smoothly and securely.

Pre-approvals can be issued within 24–48 hours. Full approvals depend on how quickly complete documentation is submitted.

Typically, you’ll need a government-issued ID, a void cheque or bank letter, business registration/incorporation documents, and recent processing statements (if applicable).

Yes, we offer offshore processing solutions and can support merchants based in or outside North America, depending on the business type and jurisdiction.

No. We work with international merchants and have solutions for most industries, regardless of location.

Absolutely. We provide robust mobile and e-commerce payment solutions, including virtual terminals and integrated APIs for websites.

You can accept all major credit cards, including Visa, Mastercard, American Express, and Discover.

We offer flexible agreements. Contract length varies based on risk and volume, but we’re always transparent about terms before onboarding.

We use PCI-DSS compliant solutions and advanced fraud prevention tools to ensure the highest level of security for your transactions.

You’ll receive access to a secure merchant portal where you can view real-time reporting, batch summaries, and downloadable statements.

Fast & Easy Application Process

Apply Now

Complete our online application

Get Approved

Multiple merchant accounts approved

Start Processing

Begin processing credit cards